Fancywin's Terms & Conditions — Complete Information, Simply Explained

To create an account on Fancywin, you must provide accurate and complete information. Registering with false or misleading details is strictly prohibited. The mobile number and email address provided at registration will be used as the primary means of contact.

Requirements for Registration:

• You must be 18 years of age or older.
• Each individual may register only one account.
• The name, address, and mobile number provided at registration must be accurate.
• A National ID (NID) or passport may be required for KYC verification.
• You may not open or manage an account on behalf of another person.

You are fully responsible for the security of your account. Never share your password with anyone. If you suspect unauthorized access, contact fancywin support immediately.

All financial transaction rules at Fancywin are clear and transparent. Our goal is to make your transactions as simple and fast as possible.

Deposit Rules:

• Minimum deposit: ৳10 (for bKash and Nagad).
• fancywin does not charge any deposit fees.
• Successful deposits are credited to your wallet instantly.
• The number and account holder name used for the deposit must match.

Withdrawal Rules:

• Minimum withdrawal: ৳100.
• Withdrawals are typically processed within 5–15 minutes.
• Withdrawals must be made using the same method used for the deposit.
• Withdrawals can only be made to an account with the same name and number.
• Wagering requirements must be fulfilled before withdrawing your bonus balance.

Fancywin regularly offers exciting bonuses and promotions. However, each bonus comes with specific conditions that must be met before a withdrawal can be made.

General Bonus Rules:

• Each bonus offer has its own wagering requirement (the condition for completing the required betting amount).
• The welcome bonus is available once only, on your first deposit.
• Bonus balance can be used to place bets, but cash withdrawals are not permitted until wagering requirements are met.
• Bonuses have a fixed validity period — typically 7–30 days.
• Claiming bonuses through multiple accounts is strictly prohibited.
• Fancywin reserves the right to modify or cancel any bonus offer at any time.

If Fancywin suspects a user of violating bonus rules or claiming bonuses through multiple accounts, the bonuses and winnings associated with those accounts may be forfeited.

All Sports Betting on fancywin is governed by specific rules designed to ensure fairness and transparency — and they apply equally to all users.

General Betting Rules:

• Bets cannot be cancelled once confirmed — cancellation may be allowed within a specific window before the match begins.
• If a match or event is cancelled, all bets will be refunded.
• fancywin reserves the right to void any bets placed at incorrect odds due to a technical error.
• In Live Betting, bets are processed at the accepted odds — odds may change due to server delays.
• Any bets suspected of involving match fixing or manipulation will be placed under investigation.

Fancywin is committed to maintaining a fair environment for all users. The following activities are strictly prohibited and may result in account closure.

• Creating or operating multiple accounts.
• Opening an account or conducting transactions using another person's identity.
• Exploiting the bonus system for unfair advantage (bonus abuse).
• Placing automated bets using software or bots.
• Money laundering or any illegal financial transactions.
• Harassing or threatening other members.
• Attempting to hack or disrupt Fancywin's systems.
• Participating in match-fixing or any form of cheating.
• Helping anyone under 18 open an account.

Fancywin believes betting is a form of entertainment — not a source of income. We are committed to the mental and financial well-being of our members.

• You can set daily, weekly, or monthly deposit limits for yourself.
• The self-exclusion feature allows you to temporarily deactivate your account for a set period.
• If you notice signs of betting addiction, please contact our support team immediately.
• Fancywin never encourages members who are on a losing streak to place higher bets.

Fancywin may temporarily suspend or permanently close an account under certain circumstances. All such decisions are made on the basis of evidence.

An account may be suspended for the following reasons:

• KYC verification not completed.
• Suspicious transactions or betting patterns.
• Evidence of multiple accounts.
• Evidence of bonus abuse or rule violations.

If your account is suspended or closed, you may appeal to fancywin support. We will review the case within 48 hours and inform you of our decision. If a valid balance exists in the account and no rule violation is found, that balance will be returned to you.

You may request to close your account at any time by contacting Support. Your account will be closed within 24 hours of the request.

Fancywin takes the protection of your personal data extremely seriously. We use SSL 256-bit encryption and never sell or share your information with third parties.

• Your personal information is used solely for the purpose of providing our services.
• KYC verification data is stored securely.
• All transaction data is stored in encrypted form.
• Information may be shared with authorities when required by legal obligations.

For more details, visit our Privacy Policy Read.

Fancywin is committed to delivering the highest standard of service. However, there are limits to our liability in certain situations.

• Fancywin is not responsible for bets lost due to internet disconnection.
• We are not directly liable for delays caused by third-party payment gateways.
• Fancywin is not liable for any losses caused by malware or hacking on your device.
• Service may be disrupted in force majeure situations such as natural disasters or server attacks.

Any dispute or complaint must first be raised with Fancywin Support. The support team will respond within 48 hours and work towards a resolution.

Fancywin reserves the right to change, amend, or update these terms and conditions at any time. When changes are made, the date at the top of the page will be updated, and members will be notified of significant changes via email or in-app notification.

• Continued use of fancywin after updated terms are published will be taken as your acceptance of the new terms.
• If you object to the updated terms, you may request to close your account.
• For any questions related to the terms and conditions, please contact our support team.